Support

FAQs

The Order

Once your order is placed, you will receive a confirmation email. We carefully prepare each crystal bracelet with intention and attention before shipping.

How Can I Cancel It?

Orders can be cancelled before they are shipped. Please contact us as soon as possible if you wish to cancel.

Shipping / Delivery

Processing time: 1–3 business days. Delivery time: 7–15 business days depending on location. Each piece is carefully packed to ensure safe delivery.

Returns, Exchanges & Complaints

If your item arrives damaged or incorrect, please contact us within 7 days. We will provide a solution including replacement or refund if eligible.

Product / Energy

Our energy bracelets are made from natural crystals, designed to support balance, intention, and personal energy alignment. Each bracelet carries its own unique natural vibration and energetic signature. Due to natural materials, slight variations in color, texture, and shape are normal.

NFC Energy Experience

Each bracelet includes NFC smart energy technology. Simply tap your phone on the bracelet to unlock your daily fortune reading and personalized interpretation. The NFC experience is designed to combine modern technology with spiritual energy guidance.